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How stak88 Handles Your Personal Data

Your account data — including your registered details and wallet transactions through DANA, OVO, or GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay transaction dataAccount security & access logsCookie & session controlsData retention policyYour right to request changes

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CONTACT & REQUESTS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat, email, or WhatsApp — all three channels connect to the same team, so use whichever fits your schedule. Data requests are typically acknowledged within one business day.

Live Chat Open the chat widget from any page on stak88. Available around the clock for account and data queries.

Email Support Send your data request or privacy question to our support address. Include your registered account email so we can verify your identity quickly.

WhatsApp Message our WhatsApp support line for faster back-and-forth on data access or correction requests. Response times are fastest during Indonesia business hours.

What This Privacy Policy Covers

stak88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register and use your stak88 account, we collect the information needed to operate your account and process your transactions. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. We collect transaction records each

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time you deposit or withdraw through your linked e-wallet, and we log device and session data to keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those
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services need to complete your transaction. We may share data with regulatory bodies where required by applicable law in Indonesia. Your data is stored on servers with encryption in transit and at rest. Access to your account data is restricted to authorised staff only, and all
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access is logged. This policy applies to all account holders accessing stak88 where local law and eligible regions permit. If you have questions about how your data is used, you can reach our support team at any time through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

Account security and data integrity are built into how stak88 operates day to day. From the moment you log in — verified by OTP sent to your registered number — to every DANA, OVO, or GoPay transaction you make, each step is logged and encrypted. Players in Semarang and across Indonesia access the same secure account environment. Here is what that looks like in practice.

Cookies & Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser at any time without losing your account data.

Account Security

Every login triggers an OTP check to your registered mobile number. Failed login attempts are flagged and your account is temporarily locked after repeated failures to prevent unauthorised access.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable law in Indonesia after closure. You may request a summary of stored data at any time.

Requesting Changes

To update, correct, or delete your personal data, contact support via live chat or email with your account details. We verify your identity before making any changes to protect your account.

Privacy Policy — Common Questions Answered

These are the questions we hear most often about how your data is handled on stak88. If your question is not covered here, live chat and email support are open around the clock.

We collect your name, email address, mobile number, and the payment method you register — such as DANA, OVO, or GoPay. We also log your device type and session activity to keep your account secure.

We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your data. Regulatory sharing happens only where required by applicable law in Indonesia.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the personal data we hold on your account.

Yes. Send a deletion request through live chat or email. We will process it in line with applicable law — some transaction records may need to be retained for the legally required period before full deletion.

All data is encrypted in transit and at rest. Every login requires OTP verification to your registered number. Access to account data is restricted to authorised staff, and all access is logged and audited.

We use session and preference cookies to keep your lobby experience consistent. You can clear or block cookies through your browser settings at any time. Blocking cookies may affect how your session stays active.

How stak88 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Account Data

Privacy Policy — Common Questions Answered

01 What personal data does stak88 collect when I open an account?

02 Does stak88 share my data with third parties?

03 How can I see what data stak88 holds about me?

04 Can I request that my personal data be deleted?

05 How does stak88 protect my account data from unauthorised access?

06 Does stak88 use cookies, and can I control them?

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